Illustrated flow
Researcher illustration
HAI researcher
User iconUser thread
IntentConstraintsTone
Agent iconAgent thread
PlanValidateRepair
Output iconOutput thread
Next stepChecklistAction
Practitioner lane~4 min

Retention Loop Checklist for Copilot Products

Use this to improve repeated use instead of one-off trials.

  • Does first-session output become a reusable artifact?
  • Is there a follow-up trigger within 24 hours?
  • Can users recover prior context quickly?
  • Are errors explained and repairable?
  • Do users see progress over time?

Score each item 0–2. Prioritize roadmap by lowest two scores.