Trust Recovery Playbook for AI Assistants
Use this when confidence has dropped after poor outputs.
5-step reset
- Tag high-risk intents and enforce explicit uncertainty language.
- Add source visibility for factual claims.
- Add confirmation prompts before consequential actions.
- Collect post-response trust feedback.
- Run weekly trust trend review with product + support.
Success criterion
Trust score improves for 2+ consecutive weeks without reducing task success.
Next best step:
Assistant Evaluation Basics
For non-technical users, pair this with Fix bad AI answers fast.